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Frequently Asked Questions

How do I get started with ServiceForce?
We are currently in a testing phase and gradually giving access to new users through our waitlist system. You can sign up for early access on our website to join the waitlist. Once we grant you access, you'll be able to set up your company profile and add your field workers. Each worker will receive login credentials to access the mobile app. We also provide onboarding assistance to help you configure the system to match your workflow.
How do my field workers get access to the mobile app?
Once you create user accounts for your field workers in the web dashboard, they can download the ServiceForce mobile app from the App Store or Google Play Store. They'll use the login credentials you provide to access their assigned services and tasks.
Can I track my workers' locations in real-time?
Yes! ServiceForce includes GPS tracking for all your field workers during work hours. You can see their current location, route history, and estimated arrival times for better coordination and customer communication.
What happens to my data if I cancel my subscription?
Your data is always yours. If you cancel your subscription, you'll have 30 days to export all your data including client information, service history, and reports. We provide easy export tools to ensure you never lose your valuable business data.
Is there a limit to how many workers I can add?
No! ServiceForce scales with your business. You can add as many field workers as you need, and our pricing adjusts accordingly. There are no hidden limits or restrictions on team size.
Do you offer training for new users?
Absolutely! We provide comprehensive onboarding training for administrators and basic training materials for field workers. We also offer ongoing support and can schedule additional training sessions as your team grows.